Jenny Velasco

Claims Support Associate

Jenny’s 10+ years of experience in the insurance/claims industry makes her an asset to the Elite team. She was raised in Idaho but has lived all over the country working a wide range of jobs, including claims work and more recently, nannying. 


She moved to St. Louis with her husband, who is a primate keeper at the St. Louis Zoo, and, while she dislikes the humid summers, she’s happy the move brought her back to her “roots”  of working with insurance claims at Elite.


As Elite’s Claims Support Associate, she keeps every job moving from start to finish. This involves processing new claims, coordinating the communication flow between our clients and writers, talking with carriers about depreciation release and managing aerial measurements and code documents. She also manages client CRM software updates and works with clients after initial onboarding to make sure their new jobs are sufficiently up and moving to get the best possible results.


When she’s not supporting us at the office, she can be found out on the river, checking out new restaurants, reading a good book, participating in Zoom gatherings with her family across the country, or just snuggling with her two dogs, Freckles and Ventress.

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